Frequently Asked Questions (FAQ)
Website Design
Which platforms do you use for website design?
We primarily work with WordPress due to its flexibility and ease of management. However, if you prefer your website to be built on Google Sites or Wix, we also offer those services.
What does the website design service include?
- Custom design aligned with your brand identity.
- Structured pages based on the selected plan.
- Basic or advanced SEO optimization (depending on the plan).
- Integration with contact forms.
- Mobile-friendly design.
- Connection to our provided hosting.
Can you redesign my existing website?
Yes, we offer website redesigns. The cost varies depending on the complexity and required changes. Contact us for a personalized quote.
Do the plans include a domain?
No, our plans do not include a domain. We recommend registering your domain with Namecheap due to its affordability and ease of use. However, if you prefer to keep your domain with another provider, that’s completely fine—we work with all domain providers.
Do I have to use your hosting, or can I use my own?
- All websites we design are connected to our hosting. This ensures security, performance, and ongoing updates.
Can my website be available in multiple languages?
Yes, we offer multilingual websites. The additional cost depends on the number of languages and the selected website plan.
E-Commerce
What platforms do you use for online stores?
We work with WooCommerce, the most flexible and scalable solution for WordPress.
How many products can I add to my online store?
- Basic Plan: Up to 20 products.
- Full Custom Plan: Up to 50 products, with advanced category and filter options.
- If you want to add more products, you can upload them yourself at no extra cost, or we can do it for you for an additional fee based on the number of products.
What payment options do you integrate into online stores?
Basic Plan: Stripe and PayPal.
Full Custom Plan: Stripe, PayPal, Apple Pay, Google Pay, and more.
Do online stores include shipping system integration?
Yes, but only in the Full Custom Plan. We can integrate shipping and inventory management solutions according to your needs.
Do the plans include premium plugins?
No, if your website requires premium or paid plugins, their purchase is the client’s responsibility. However, we can advise you on which ones you need.
Domain & Hosting
Can you help me purchase a domain?
Yes, we can guide you through the domain registration process, but the domain cost is the client’s responsibility and must be renewed annually. We recommend Namecheap, but if you prefer to keep your domain with another provider, that’s perfectly fine—we work with all domain providers.
What happens if I already have a domain and want to transfer it to Namecheap?
If you want to transfer your domain to Namecheap, the process can take anywhere from 30 minutes to 6 days, depending on your current provider.
How often do I need to renew my domain?
Domains must be renewed annually to maintain ownership and functionality.